Privacy Policy
Effective Date: September 17, 2026
Reliable Internet, LLC ("Reliable Internet," "we," "our," or "us") respects the privacy of customers and website visitors. This Privacy Policy describes the types of information we may collect, the reasons we may use it, and circumstances in which it may be disclosed.
1. Information We May Collect
Depending on the interaction or service involved, Reliable Internet may collect information such as:
- Contact and account information, including name, service or mailing address, email address, and telephone number.
- Billing and payment-related information needed to process payments and maintain customer accounts.
- Technical and service information, which may include IP addresses, device or equipment information, browser information, service records, support records, and network-usage information.
- Information voluntarily provided when a person contacts Reliable Internet, requests service, pays an invoice, or requests support.
2. How Information May Be Used
Reliable Internet may use information to:
- Provide, install, operate, bill for, maintain, and support Internet service.
- Process payments and maintain account and transaction records.
- Respond to inquiries, service requests, outages, and support issues.
- Communicate account, billing, security, service, or policy information.
- Protect Reliable Internet's network, customers, systems, and legal rights.
- Comply with applicable law, legal process, and regulatory requirements.
3. Cookies and Website Technologies
The Reliable Internet website or services used by the website may use cookies or similar technologies where needed for normal site operation, login functions, security, or other website features. Browser settings may provide controls for cookies. Third-party sites reached through links from this website are governed by their own privacy practices.
4. Disclosure of Information
Reliable Internet may disclose information when reasonably necessary to provide service or operate the business, including to payment processors, hosting or technology providers, contractors, professional advisers, collection providers, upstream service providers, or other vendors performing services on Reliable Internet's behalf.
Reliable Internet may also disclose information when required by law, court order, subpoena, regulatory request, or other valid legal process; when reasonably necessary to protect rights, safety, systems, or network security; or in connection with a merger, sale, financing, reorganization, or transfer of business assets.
5. Data Security
Reliable Internet uses reasonable administrative, technical, and organizational safeguards appropriate to the information and systems involved. No method of Internet transmission, electronic storage, or information-security control can be guaranteed to be completely secure.
6. Data Retention
Information may be retained for as long as reasonably necessary for service, billing, support, tax, accounting, fraud-prevention, dispute-resolution, legal, regulatory, or other legitimate business purposes.
7. Access, Correction, and Other Requests
Customers may contact Reliable Internet to ask questions about their personal information or request correction of inaccurate account information. Other rights may apply depending on applicable law and the circumstances of the request.
8. Children's Privacy
Reliable Internet's website and services are not directed to children under 13, and Reliable Internet does not knowingly seek to collect personal information directly from children under 13 through this website.
9. Changes to this Policy
Reliable Internet may update this Privacy Policy from time to time. The current version will be posted on this page with its effective date.
10. Contact Us
Questions regarding this Privacy Policy may be directed to:
Reliable Internet, LLC
3775 W Tupper Lake Rd
Lake Odessa, MI 48849
Email: reliableinternet2@gmail.com
Phone: (269) 838-8338